From 3ba6af2fd35e669b4d8ff324c63b07fd5fe592d1 Mon Sep 17 00:00:00 2001
From: maziyang <2049865907@qq.com>
Date: Wed, 29 Oct 2025 20:11:20 +0800
Subject: [PATCH] =?UTF-8?q?=E6=8E=A5=E5=8F=A3=E5=AF=B9=E6=8E=A5?=
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit

---
 .../customerServicePlatform.js                     |  31 +++-
 pages/customerServicePlatform/csPlatformIndex.vue  | 187 +++++++++++++--------
 pages/customerServicePlatform/historyRecord.vue    |  44 ++---
 pages/customerServicePlatform/questionDetail.vue   | 153 +++++++++--------
 4 files changed, 248 insertions(+), 167 deletions(-)

diff --git a/api/customerServicePlatform/customerServicePlatform.js b/api/customerServicePlatform/customerServicePlatform.js
index 709cdbc..0f20be0 100644
--- a/api/customerServicePlatform/customerServicePlatform.js
+++ b/api/customerServicePlatform/customerServicePlatform.js
@@ -1,29 +1,46 @@
 import { http } from '@/utils/http.js'
 
-const baseFeedbackURL = "http://39.101.133.168:8828/link"
+const baseURL = "http://39.101.133.168:8828"
+//图片上传
+export const uploadImageApi = (data) => {
+  return http({
+    method: 'POST',
+    url: baseURL +'/hljw/api/aws/upload',
+	data
+  })
+}
 
-export const getQuestion = (data) => {
+//问题回答
+export const getAnswerApi = (data) => {
   return http({
     method: 'POST',
-    url: 'http://pbb6edde.natappfree.cc' +'/api/customer/getQuestion',
+    url: 'http://pbb6edde.natappfree.cc' +'/api/customer/askQuestion',
 	data
   })
 }
 
+//获取随机5条猜你想问问题
+export const getQuestionApi = (data) => {
+  return http({
+    method: 'GET',
+    url: 'http://pbb6edde.natappfree.cc' +'/api/customer/getQuestion',
+  })
+}
+
 
 //反馈添加
-export const addFeedbackRecord = (data) => {
+export const addFeedbackRecordApi = (data) => {
   return http({
     method: 'POST',
-    url: baseFeedbackURL +'/third/dcFeedBack/feedback/add',
+    url: baseURL +'/link/third/dcFeedBack/feedback/add',
 	data
   })
 }
 //反馈历史记录
-export const getFeedbackRecords = (data) => {
+export const getFeedbackRecordsApi = (data) => {
   return http({
     method: 'POST',
-    url: baseFeedbackURL+'/third/dcFeedBack/feedback/select',
+    url: baseURL+'/link/third/dcFeedBack/feedback/select',
 	data
   })
 }
\ No newline at end of file
diff --git a/pages/customerServicePlatform/csPlatformIndex.vue b/pages/customerServicePlatform/csPlatformIndex.vue
index 04d5e48..58d7df6 100644
--- a/pages/customerServicePlatform/csPlatformIndex.vue
+++ b/pages/customerServicePlatform/csPlatformIndex.vue
@@ -5,7 +5,8 @@
 		<!-- 头部导航 -->
 		<view class="header">
 			<view class="back-icon">
-				<image @click="onBack" src="/static/customer-service-platform/cs-platform-back.png" class="header-icon-image"></image>
+				<image @click="onBack" src="/static/customer-service-platform/cs-platform-back.png"
+					class="header-icon-image"></image>
 			</view>
 			<view class="title">{{headerTitle}}</view>
 			<view class="notification-icon">
@@ -29,18 +30,17 @@
 			<view class="card">
 				<view class="suggest-header">
 					<text class="suggest-title">猜你想问</text>
-					<view class="swap" @click="shuffleQuestions">
+					<view class="swap" @click="getQuestionList()">
 						<image class="swap-icon" src="/static/customer-service-platform/refresh-icon.png"></image>
 						<text class="swap-title">换一换</text>
 					</view>
 				</view>
 				<view class="card-line"></view>
 				<view class="suggest-list">
-					<view class="suggest-item" v-for="(q, idx) in showQuestions" :key="idx"
-						@click="onQuestionClick(q)">
+					<view class="suggest-item" v-for="(q, idx) in showQuestions" :key="idx" @click="onQuestionClick(q)">
 						<view class="left">
 							<view :class="['num', 'num-' + ((idx % 5) + 1)]">{{ idx + 1 }}</view>
-								<text class="q-text">{{ q }}</text>
+							<text class="q-text">{{ q }}</text>
 						</view>
 						<view class="right">
 							<text class="arrow">›</text>
@@ -90,11 +90,17 @@
 </template>
 
 <script>
-	import { getQuestion} from "../../api/customerServicePlatform/customerServicePlatform";
-	
-	import FeedbackModal from '@/components/FeedbackModal.vue' 
+	import {
+		getQuestionApi,
+		addFeedbackRecordApi,
+		uploadImageApi
+	} from "../../api/customerServicePlatform/customerServicePlatform";
+
+	import FeedbackModal from '@/components/FeedbackModal.vue'
 	export default {
-		components: { FeedbackModal },
+		components: {
+			FeedbackModal
+		},
 		data() {
 			return {
 				headerTitle: '智能客服中台',
@@ -116,54 +122,45 @@
 		mounted() {
 			// 状态栏高度
 			this.iSMT = uni.getSystemInfoSync().statusBarHeight;
+			this.getQuestionList()
 		},
 		created() {
-			this.shuffleQuestions();
+
 		},
 		methods: {
-			onSumbitFeedback(){
-				this.onSuccess();
-			},
 			onSuccess() {
-			      this.$refs.feedback.show({
-			        status: 'success',
-			        title: '提交成功',
-			        subtitle: '— 感谢您的反馈 —',
-			        buttonText: '确定',
-					width:'80%',
-			      });
-			    },
-			    onFail() {
-			      this.$refs.feedback.show({
-			        status: 'fail',
-			        title: '提交失败',
-			        subtitle: '— 请重新提交 —',
-			        buttonText: '确定',
-					width:'80%',
-			      });
-			    },
+				this.$refs.feedback.show({
+					status: 'success',
+					title: '提交成功',
+					subtitle: '— 感谢您的反馈 —',
+					buttonText: '确定',
+					width: '80%',
+				});
+			},
+			onFail() {
+				this.$refs.feedback.show({
+					status: 'fail',
+					title: '提交失败',
+					subtitle: '— 请重新提交 —',
+					buttonText: '确定',
+					width: '80%',
+				});
+			},
 			onBack() {
 				if (typeof uni !== 'undefined') uni.navigateBack();
 			},
-			async getQuestionList(){
-				const res = await getQuestion()
-				if(res.code == 200){
-					this.showQuestions =res.data
+			async getQuestionList() {
+				const res = await getQuestionApi()
+				console.log(res)
+				if (res.code == 200) {
+					this.showQuestions = res.data
 				}
-				
-			},
-			shuffleQuestions() {
-				// 随机取前4条或展示5条
-				const arr = this.questions.slice();
-				for (let i = arr.length - 1; i > 0; i--) {
-					const j = Math.floor(Math.random() * (i + 1));
-					[arr[i], arr[j]] = [arr[j], arr[i]];
-				}
-				this.showQuestions = arr.slice(0, 5);
+
 			},
 			onQuestionClick(q) {
-				// 可跳转到问答页或直接填入反馈
-				this.feedbackText = q;
+				if (typeof uni !== 'undefined') uni.navigateTo({
+					url: `/pages/customerServicePlatform/questionDetail?question=${encodeURIComponent(q)}`
+				});
 			},
 			chooseImage() {
 				const that = this;
@@ -179,23 +176,22 @@
 				}
 
 				uni.chooseImage({
-					count: remain, // 最多选取剩余可上传数量
+					count: remain,
 					sizeType: ['original', 'compressed'],
 					sourceType: ['album', 'camera'],
 					success(res) {
-						// res.tempFilePaths 是数组（小程序/APP）
 						const paths = res.tempFilePaths || (res.tempFiles && res.tempFiles.map(f => f.path)) || [];
-						// 追加到 images（Vue2 下 push 是响应式的）
 						for (let p of paths) {
 							if (that.images.length < 3) {
 								that.images.push(p);
 							}
 						}
-						// 可选：若要立即上传到服务器，可在这里调用 uni.uploadFile
 					},
 					fail(err) {
-						// 处理取消或失败（不需要提示太多）
-						// console.log('chooseImage fail', err)
+						uni.showToast({
+							title: `选择图片失败`,
+							icon: 'none'
+						});
 					}
 				});
 			},
@@ -204,7 +200,7 @@
 				// 删除并保持响应
 				this.images.splice(index, 1);
 			},
-			submit() {
+			async onSumbitFeedback() {
 				if (!this.feedbackText.trim()) {
 					if (typeof uni !== 'undefined') uni.showToast({
 						title: '请填写反馈内容',
@@ -212,32 +208,87 @@
 					});
 					return;
 				}
-				// 模拟上传
 				if (typeof uni !== 'undefined') uni.showLoading({
 					title: '提交中...'
 				});
-				setTimeout(() => {
-					if (typeof uni !== 'undefined') {
-						uni.hideLoading();
-						uni.showToast({
-							title: '提交成功',
-							icon: 'success'
+				try {
+					let uploadedImages = [];
+					let imgFlag = true
+					for (let i = 0; i < this.images.length; i++) {
+						const f = this.images[i];
+						await new Promise((resolve, reject) => {
+							uni.getImageInfo({
+								src: f,
+								success: () => resolve(),
+								fail: reject
+							});
 						});
-					} else {
-						console.log('提交数据', {
-							text: this.feedbackText,
-							images: this.images
+						const uploadRes = await new Promise((resolve, reject) => {
+							uni.uploadFile({
+								url: 'http://39.101.133.168:8828/hljw/api/aws/upload',
+								filePath: f,
+								name: 'file',
+								formData: {
+									dir: 'deepchart'
+								},
+								success: (res) => {
+									try {
+										const data = JSON.parse(res.data);
+										if (data.code === 200) {
+											uploadedImages.push(data.data.url);
+											resolve(data);
+										} else {
+											uni.showToast({
+												title: `第${i + 1}张图片上传失败`,
+												icon: 'none'
+											});
+											imgFlag = false;
+											reject(data);
+										}
+									} catch (err) {
+										imgFlag = false;
+										reject(err);
+									}
+								},
+								fail: (err) => {
+									imgFlag = false;
+									uni.showToast({
+										title: `第${i + 1}张图片上传失败`,
+										icon: 'none'
+									});
+									reject(err);
+								}
+							});
 						});
 					}
-					// 清空
+					if (!imgFlag) {
+						return
+					}
+					const [image1 = '', image2 = '', image3 = ''] = uploadedImages;
+					const res = await addFeedbackRecordApi({
+						token: "a1bef735d336831ccb0cc3f532093b60",
+						content: this.feedbackText,
+						image1,
+						image2,
+						image3
+					})
+					if (res.code == 200) {
+						this.onSuccess()
+					} else {
+						this.onFail()
+					}
+				} catch {
+					this.onFail()
+				} finally {
+					uni.hideLoading();
 					this.feedbackText = '';
-					this.images = [null, null];
-				}, 1000);
+					this.images = [];
+				}
 			},
 			viewHistory() {
 				// 跳转到历史页
 				if (typeof uni !== 'undefined') uni.navigateTo({
-					url: '/pages/customerServicePlatform/questionDetail'
+					url: '/pages/customerServicePlatform/historyRecord'
 				});
 			}
 		}
diff --git a/pages/customerServicePlatform/historyRecord.vue b/pages/customerServicePlatform/historyRecord.vue
index ec24843..ad75710 100644
--- a/pages/customerServicePlatform/historyRecord.vue
+++ b/pages/customerServicePlatform/historyRecord.vue
@@ -20,12 +20,13 @@
 				</view>
 				<view class="card-line"></view>
 				<view v-for="(item, idx) in historyList" :key="item.id" class="history-item card">
+					<view class="item-line" v-if="idx != 0"></view>
 					<view class="item-head">
 						<view class="dot-outer">
 							<view class="dot-inner"></view>
 						</view>
 
-						<text class="feedback-time">{{ item.createdAt }}</text>
+						<text class="feedback-time">{{ formatTime(item.createdAt) }}</text>
 						<text class="feedback-status">
 							{{ statusText }}
 							<image class="smile-icon" src="/static/customer-service-platform/smile-icon.png"></image>
@@ -57,28 +58,14 @@
 
 <script>
 	import {
-		getFeedbackRecords,
-		addFeedbackRecord
+		getFeedbackRecordsApi,
 	} from "../../api/customerServicePlatform/customerServicePlatform";
 	export default {
 		data() {
 			return {
 				iSMT: 0,
-				// historyList: [],
 				statusText: '反馈成功',
-				historyList: [{
-						id: 1,
-						createdAt: '2025/10/16 11:46',
-						content: '你是不是总是看着股票回调时心里发慌，不知道什么时候进场才是最安全的？追高买错被套牢，亏得眼泪直流aaa，回调时又不敢进，错过了反弹的机会？今天，我将带你掌握一套精准确认底部的三步法——通过超卖信号、关键K线和强势启动点，帮助你轻松识别市场底部，稳健进场，避开高位追涨，赚取大波利润！我们今天会结合特斯拉（TSLA）和阿里巴巴（BABA）的经aaa典案例，帮助你更好地理解这些技巧，赶快拿起纸笔，开始学',
-						images: []
-					},
-					{
-						id: 2,
-						createdAt: '2025/10/16 11:46',
-						content: '请描述您想反馈的内容\n第二条示例文本，长度可以不一样，测试多行显示和字数统计功能。这里补充一些文字以便测试外观和换行效果。',
-						images: []
-					}
-				]
+				historyList: []
 			};
 		},
 		mounted() {
@@ -86,6 +73,16 @@
 			this.loadHistoryList()
 		},
 		methods: {
+			formatTime(str) {
+			  if (!str) return '';
+			  const d = new Date(str);
+			  const yyyy = d.getFullYear();
+			  const mm = String(d.getMonth() + 1).padStart(2, '0');
+			  const dd = String(d.getDate()).padStart(2, '0');
+			  const hh = String(d.getHours()).padStart(2, '0');
+			  const mi = String(d.getMinutes()).padStart(2, '0');
+			  return `${yyyy}-${mm}-${dd} ${hh}:${mi}`;
+			},
 			goBack() {
 				if (typeof uni !== 'undefined' && uni.navigateBack) {
 					uni.navigateBack();
@@ -94,8 +91,8 @@
 				}
 			},
 			async loadHistoryList() {
-				const res = await getFeedbackRecords({
-					token: 'dccec0b65a94f498b8183a17589ab16e'
+				const res = await getFeedbackRecordsApi({
+					token: 'a1bef735d336831ccb0cc3f532093b60'
 				})
 				console.log(res)
 				if (res.code == 200) {
@@ -118,7 +115,6 @@
 						urls: list
 					});
 				} else {
-					// H5 fallback
 					window.open(list[index], '_blank');
 				}
 			}
@@ -217,7 +213,13 @@
 		box-sizing: border-box;
 		box-shadow: 0 4rpx 12rpx rgba(255, 77, 128, 0.06);
 	}
-
+	.item-line{
+		margin-bottom: 20rpx;
+		width: 100%;
+		height: 2rpx;
+		border-radius: 2rpx;
+		background: #D9D9D9;
+	}
 	.item-head {
 		display: flex;
 		align-items: center;
diff --git a/pages/customerServicePlatform/questionDetail.vue b/pages/customerServicePlatform/questionDetail.vue
index 92fbcb0..0c98185 100644
--- a/pages/customerServicePlatform/questionDetail.vue
+++ b/pages/customerServicePlatform/questionDetail.vue
@@ -35,7 +35,7 @@
 					<view class="question-row">
 						<image class="question-avatar" src="/static/customer-service-platform/robot-head.png"
 							mode="aspectFill"></image>
-						<view class="question-title">{{ questionTitle }}?</view>
+						<view class="question-title">{{ questionTitle }}</view>
 					</view>
 				</view>
 
@@ -46,54 +46,93 @@
 
 					<view class="card-text">
 						<text class="card-paragraph">
-							DeepChart 提供了多种注册方式，具体流程如下：
+							{{answerContent}}
 						</text>
-
-						<view class="bullet-list">
-							<view class="bullet-item">
-								<view class="bullet-dot"></view>
-								<text class="bullet-text">邮箱 /
-									手机号注册：进入注册页面后，输入邮箱地址或手机号，勾选“接受用户协议和隐私政策”，点击“注册”即可；若未勾选协议，点击注册时会弹窗提示“请阅读并同意服务协议和隐私权限”，同意后可进入下一步。</text>
-							</view>
-
-							<view class="bullet-item">
-								<view class="bullet-dot"></view>
-								<text class="bullet-text">第三方账号注册：支持通过 Apple 账号或 Google
-									邮箱直接注册，点击对应平台按钮，按提示完成授权即可。</text>
-							</view>
-
-							<view class="bullet-item">
-								<view class="bullet-dot"></view>
-								<text class="bullet-text">若遇到问题，请通过页面底部的“联系客服”按钮联系我们。</text>
-							</view>
-						</view>
-
 					</view>
 				</view>
 
 			</view>
-			
-			<view class="login-row">
-				<button class="login-btn">登录</button>
-				<button class="register-btn">注册</button>
+
+			<view class="login-row" v-if="showLoginRegister">
+				<button class="login-btn" @click="toLogin">登录</button>
+				<button class="register-btn" @click="toRegistration">注册</button>
 			</view>
 		</scroll-view>
 	</view>
 </template>
 
 <script>
+	import {
+		getAnswerApi
+	} from "../../api/customerServicePlatform/customerServicePlatform";
 	export default {
 		data() {
 			return {
 				headerTitle: '智能客服中台',
 				iSMT: 0,
-				questionTitle: '如何注册账号'
+				questionTitle: '',
+				answerContent: '正在思考...',
+				showLoginRegister:false
 			};
 		},
 		mounted() {
 			this.iSMT = uni.getSystemInfoSync().statusBarHeight || 0;
+			this.getAnswerContent()
+		},
+		onLoad(options) {
+			if (options.question) {
+				this.questionTitle = decodeURIComponent(options.question);
+				if (this.questionTitle.includes("如何注册")) {
+				   this.showLoginRegister = true
+				} else {
+				    this.showLoginRegister = false
+				}
+			}
 		},
 		methods: {
+			async getAnswerContent() {
+				let conversationId = '';
+				try {
+					const cache = uni.getStorageSync('conversationId');
+					if (cache) conversationId = cache;
+				} catch (e) {
+					conversationId = '';
+				}
+				
+				const res = await getAnswerApi({
+					question: this.questionTitle,
+					conversationId: conversationId,
+					token:"f4383aec3be3c853ff5a71dfae2d061f"
+				})
+				console.log(res)
+				
+				if (res.code == 200) {
+					uni.setStorageSync('conversationId', res.data.conversationId);
+					const answer = res.data.answer
+					this.answerContent = '';
+					for (let i = 0; i < answer.length; i++) {
+						this.answerContent += answer[i];
+						await this.sleepTime(150);
+					}
+				} else {
+					this.answerContent = '获取回答失败，请重试';
+				}
+			},
+			  async sleepTime() {
+			      const ms = Math.floor(Math.random() * (300 - 30 + 1)) + 30;
+			      return new Promise(resolve => setTimeout(resolve, ms));
+			    },
+
+			toRegistration() {
+				uni.redirectTo({
+					url: "/pages/start/Registration/Registration",
+				});
+			},
+			toLogin() {
+				uni.redirectTo({
+					url: "/pages/start/login/login",
+				});
+			},
 			onBack() {
 				if (typeof uni !== 'undefined') uni.navigateBack();
 			}
@@ -226,13 +265,13 @@
 		width: 52rpx;
 		height: 52rpx;
 		border-radius: 999rpx;
-		margin-right: 32rpx;
+		margin-right: 20rpx;
+		flex-shrink: 0;
 	}
 
 	.question-title {
+		color: #000000;
 		font-size: 34rpx;
-		color: #222;
-		font-weight: 600;
 	}
 
 	/* 卡片内部布局 */
@@ -255,46 +294,23 @@
 
 	.card-paragraph {
 		display: block;
-		color: #333;
+		color: #000000;
 		font-size: 28rpx;
 		margin-bottom: 14rpx;
+		font-style: normal;
+		font-weight: 500;
 	}
 
-	.bullet-list {
-		display: flex;
-		flex-direction: column;
-		gap: 12rpx;
-	}
-
-	.bullet-item {
-		display: flex;
-		align-items: flex-start;
-	}
-
-	.bullet-dot {
-		width: 8rpx;
-		height: 8rpx;
-		background: #FF7C99;
-		border-radius: 999rpx;
-		margin-top: 10rpx;
-		flex: 0 0 8rpx;
-	}
-
-	.bullet-text {
-		margin-left: 12rpx;
-		color: #666;
-		font-size: 28rpx;
-		line-height: 40rpx;
-		/* 提高可读性 */
-	}
-	.login-row{
+	.login-row {
 		display: flex;
 		justify-content: center;
-		width:100%;
+		align-items: center;
+		width: 100%;
 		margin-top: 100rpx;
 	}
-	.login-btn{
-		width: 300rpx;
+
+	.login-btn {
+		width: 260rpx;
 		height: 100rpx;
 		border-radius: 50rpx;
 		background: #F3F3F3;
@@ -303,12 +319,11 @@
 		justify-content: center;
 		align-items: center;
 		font-size: 28rpx;
-		font-style: normal;
-		font-weight: 400;
-		line-height: normal;
+		margin-right: 20rpx;
 	}
-	.register-btn{
-		width: 300rpx;
+
+	.register-btn {
+		width: 260rpx;
 		height: 100rpx;
 		border-radius: 60rpx;
 		background: #000;
@@ -317,9 +332,5 @@
 		justify-content: center;
 		align-items: center;
 		font-size: 28rpx;
-		font-style: normal;
-		font-weight: 400;
-		line-height: normal;
 	}
-	
 </style>
\ No newline at end of file