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460 lines
10 KiB
460 lines
10 KiB
<template>
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<view class="main">
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<view class="top" :style="{ height: iSMT + 'px' }"></view>
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<!-- 头部导航 -->
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<view class="header">
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<view class="back-icon">
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<image @click="onBack" src="/static/customer-service-platform/cs-platform-back.png"
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class="header-icon-image"></image>
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</view>
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<view class="title">{{ headerTitle }}</view>
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<view class="notification-icon">
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<image src="/static/customer-service-platform/message.png" class="header-icon-image"></image>
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</view>
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</view>
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<scroll-view scroll-y class="content-container" :scroll-into-view="scrollIntoView">
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<view class="content-header">
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<view class="content-header-area">
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<view class="logo">
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<image mode="aspectFit" src="/static/customer-service-platform/ellipse-dc-img.png"></image>
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</view>
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<view class="greeting">
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<text class="greet-title">嗨，我能为你做点什么？</text>
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<text class="greet-sub">DeepChart随时为您提供服务</text>
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</view>
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</view>
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</view>
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<!-- 卡片部分 -->
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<view class="card">
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<!-- 问题头部-->
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<view class="question-header">
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<view class="question-row">
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<image class="question-avatar" src="/static/customer-service-platform/robot-head.png"
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mode="aspectFill"></image>
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<view class="question-title">{{ questionTitle }}</view>
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</view>
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</view>
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<!-- 卡片内容区-->
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<view class="card-body">
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<image class="card-logo" src="/static/customer-service-platform/ellipse-dc-img.png"
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mode="aspectFit"></image>
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<view class="card-text">
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<rich-text :nodes="renderMarkdown(answerContent)"></rich-text>
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<view id="answer-end" style="width:1px;height:1px;"></view>
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<!-- <text class="card-paragraph">
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{{answerContent}}
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</text> -->
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</view>
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</view>
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</view>
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<view class="login-row" v-if="showLoginRegister">
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<button class="login-btn" @click="toLogin">登录</button>
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<button class="register-btn" @click="toRegistration">注册</button>
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</view>
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</scroll-view>
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</view>
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</template>
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<script>
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import {
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getAnswerIdApi,
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getAnswerStatusApi,
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getAnswerContentApi
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} from "../../api/customerServicePlatform/customerServicePlatform";
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import marked from "marked"; // 引入 marked 库
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export default {
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data() {
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return {
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headerTitle: '智能客服中台',
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iSMT: 0,
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questionTitle: '',
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answerContent: '正在思考...',
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showLoginRegister: false,
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// 轮询句柄
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pollInterval: null,
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pollTimeout: null,
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scrollIntoView: ''
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};
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},
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mounted() {
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this.iSMT = uni.getSystemInfoSync().statusBarHeight || 0;
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this.getAnswerContent()
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},
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onUnload() {
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clearInterval(this.pollInterval);
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clearTimeout(this.pollTimeout);
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clearInterval(this.interval);
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},
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onLoad(options) {
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if (options.question) {
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this.questionTitle = decodeURIComponent(options.question);
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if (this.questionTitle.includes("如何注册")) {
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this.showLoginRegister = true
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} else {
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this.showLoginRegister = false
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}
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}
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},
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methods: {
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scrollToBottom() {
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// 使用 $nextTick 保证 rich-text 的渲染/DOM 更新完成
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this.$nextTick(() => {
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// 先设置目标 id，scroll-view 会滚动使其可见
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this.scrollIntoView = 'answer-end';
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// 清空值以便下次再次触发
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setTimeout(() => {
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this.scrollIntoView = '';
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}, 100);
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});
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},
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renderMarkdown(content) {
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const renderer = new marked.Renderer();
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// renderer.heading = function (text, level) {
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// return `<p>${text}</p>`;
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// };
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// 设置 marked 选项
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marked.setOptions({
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renderer: renderer,
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highlight: null, // 如果需要代码高亮，可以设置适当的函数
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langPrefix: "language-",
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pedantic: false,
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gfm: true,
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breaks: false,
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sanitize: false,
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smartLists: true,
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smartypants: false,
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xhtml: false,
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});
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if (!content) return "";
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let renderedContent = marked.parse(content);
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renderedContent = renderedContent.replace(/\*/g, '');
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return renderedContent;
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},
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async getAnswerContent() {
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let conversationId = '';
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let chatId = '';
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//尝试获取本地缓存
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try {
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const cache = uni.getStorageSync('conversationId');
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const chatIdCache = uni.getStorageSync('chatId');
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if (cache) conversationId = cache;
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if (chatIdCache) chatId = chatIdCache
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} catch (e) {
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conversationId = '';
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}
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try {
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const res = await getAnswerIdApi({
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question: this.questionTitle,
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conversationId: conversationId,
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chatId: chatId
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})
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console.log(res)
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if (res.code == 200 && res.data.chatId) {
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const resConversationId = res.data.conversationId;
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const resChatId = res.data.chatId;
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uni.setStorageSync('conversationId', resConversationId);
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uni.setStorageSync('chatId', resChatId);
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let pollCount = 0;
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const maxPoll = 10;
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this.pollInterval && clearInterval(this.pollInterval);
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this.pollTimeout && clearTimeout(this.pollTimeout);
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// === 轮询函数 ===
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const checkStatus = async () => {
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pollCount++;
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const pollRes = await getAnswerStatusApi({
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conversationId: resConversationId,
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chatId: resChatId
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});
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console.log("pollRes =>", pollRes);
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const status = pollRes?.data;
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//轮询结束，获取回答
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if (status === "completed") {
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clearInterval(this.pollInterval);
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clearTimeout(this.pollTimeout);
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//获取最终答案
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const answerRes = await getAnswerContentApi({
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conversationId: resConversationId,
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chatId: resChatId
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});
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console.log("answerRes =>", answerRes);
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const answer = answerRes?.data;
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//打印机效果
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if (answer) {
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// 逐字输出
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let currentIndex = 0;
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const answerLength = answer.length;
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this.interval && clearInterval(this.interval);
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this.interval = setInterval(() => {
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this.answerContent = answer.slice(0, currentIndex);
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currentIndex++;
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this.scrollToBottom();
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if (currentIndex > answerLength) {
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clearInterval(this.interval);
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this.scrollToBottom();
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}
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}, Math.floor(Math.random() * (150 - 30 + 1)) + 30);
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} else {
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this.answerContent = "获取回答失败，请重试";
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}
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return;
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}
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//超过10秒就回答失败
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if (pollCount >= maxPoll) {
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clearInterval(this.pollInterval);
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clearTimeout(this.pollTimeout);
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this.answerContent = "获取回答失败，请重试";
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return;
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}
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};
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// 每 2 秒轮询
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this.pollInterval = setInterval(checkStatus, 2000);
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// 超时兜底 10s
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this.pollTimeout = setTimeout(() => {
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clearInterval(this.pollInterval);
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this.answerContent = "获取回答失败，请重试";
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}, 20000);
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} else {
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this.answerContent = '获取回答失败，请重试';
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}
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} catch {
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this.pollInterval && clearInterval(this.pollInterval);
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this.pollTimeout && clearTimeout(this.pollTimeout);
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this.interval && clearInterval(this.interval);
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this.answerContent = '获取回答失败，请重试';
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}
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},
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sleepTime() {
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const ms = Math.floor(Math.random() * (300 - 30 + 1)) + 30;
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return ms;
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},
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toRegistration() {
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uni.redirectTo({
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url: "/pages/start/Registration/Registration",
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});
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},
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toLogin() {
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uni.redirectTo({
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url: "/pages/start/login/login",
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});
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},
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onBack() {
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if (typeof uni !== 'undefined') uni.navigateBack();
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}
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}
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};
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</script>
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<style scoped>
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.main {
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display: flex;
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flex-direction: column;
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height: 100vh;
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background-color: #ffffff;
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}
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.header {
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display: flex;
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justify-content: space-between;
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align-items: center;
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padding: 20rpx 30rpx;
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background-color: #ffffff;
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}
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.title {
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color: #000000;
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text-align: center;
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font-size: 32rpx;
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font-weight: 400;
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}
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.back-icon,
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.notification-icon {
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width: 40rpx;
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display: flex;
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align-items: center;
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justify-content: center;
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}
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.header-icon-image {
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width: 40rpx;
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height: 40rpx;
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object-fit: contain;
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}
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.content-container {
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padding: 20rpx;
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width: 100%;
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box-sizing: border-box;
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overflow-x: hidden;
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}
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.content-header {
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display: flex;
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align-items: center;
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justify-content: center;
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gap: 24rpx;
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padding: 0 60rpx;
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width: 100%;
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box-sizing: border-box;
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height: 188rpx;
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}
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.content-header-area {
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display: flex;
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gap: 20rpx;
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}
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.logo {
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width: 120rpx;
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height: 120rpx;
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display: flex;
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align-items: center;
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justify-content: center;
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flex: 0 0 112rpx;
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}
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.greeting {
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display: flex;
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flex-direction: column;
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justify-content: center;
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flex: 1 1 auto;
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}
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.greet-title {
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color: #000;
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font-size: 40rpx;
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font-style: normal;
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font-weight: 500;
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line-height: normal;
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margin: 0;
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overflow: hidden;
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text-overflow: ellipsis;
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white-space: nowrap;
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}
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.greet-sub {
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color: #838383;
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font-size: 28rpx;
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font-style: normal;
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font-weight: 400;
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line-height: normal;
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margin-top: 12rpx;
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overflow: hidden;
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text-overflow: ellipsis;
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white-space: nowrap;
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}
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.card {
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width: 90%;
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margin: 0 auto 20rpx;
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padding: 28rpx;
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box-sizing: border-box;
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border-radius: 16rpx;
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border: 4rpx solid #FF7C99;
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background: #fff;
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}
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/* 问题头部 */
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.question-header {
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width: 100%;
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margin-bottom: 48rpx;
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}
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.question-row {
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display: flex;
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align-items: center;
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}
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.question-avatar {
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width: 52rpx;
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height: 52rpx;
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border-radius: 999rpx;
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margin-right: 20rpx;
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flex-shrink: 0;
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}
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.question-title {
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color: #000000;
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font-size: 34rpx;
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}
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/* 卡片内部布局 */
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.card-body {
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display: flex;
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gap: 20rpx;
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align-items: flex-start;
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}
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.card-logo {
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width: 52rpx;
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height: 52rpx;
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flex: 0 0 52rpx;
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border-radius: 8rpx;
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}
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.card-text {
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flex: 1 1 auto;
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}
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.card-paragraph {
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display: block;
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color: #000000;
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font-size: 28rpx;
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margin-bottom: 14rpx;
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font-style: normal;
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font-weight: 500;
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}
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.login-row {
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display: flex;
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justify-content: center;
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align-items: center;
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width: 100%;
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margin-top: 100rpx;
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}
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.login-btn {
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width: 260rpx;
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height: 100rpx;
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border-radius: 50rpx;
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background: #F3F3F3;
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color: #000000;
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display: flex;
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justify-content: center;
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align-items: center;
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font-size: 28rpx;
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margin-right: 20rpx;
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}
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.register-btn {
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width: 260rpx;
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height: 100rpx;
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border-radius: 60rpx;
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background: #000;
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color: #ffffff;
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display: flex;
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justify-content: center;
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align-items: center;
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font-size: 28rpx;
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}
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</style>
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